Fan Sues StubHub

A New Jersey man is suing StubHub for $5 million claiming the company falsely advertises tickets sold on its site as “authentic” and “valid.”

The class-action lawsuit filed by Joseph Fabrozzi Dec. 16 in San Francisco U.S. District Court says he purchased a ticket through StubHub for a July 26 Stone Temple Pilots concert at the Stone Pony at Asbury Park, N.J.

When he got to the venue, Fabrozzi was told his ticket had already been used by another patron and he was turned away, according to the lawsuit.

StubHub refunded the $49.95 ticket price plus fees to Fabrozzi, but that wasn’t enough.

He’s challenging StubHub’s “FanProtect Guarantee,” which guarantees that tickets purchased through the site will be “valid for entry,” among other things.

The lawsuit seeks damages equal to two times the ticket price, non-refundable expenses related to the event, attorney’s fees and court costs.