Promoter Approved Face Value Ticket Resale Discussed At FEAT General Meeting

The Face-value European Alliance for Ticketing (FEAT) held its annual general meeting (AGM) in Barcelona today, Oct. 17, 2025 – its largest and most well-attended to date, by FEAT’s own admission.

Members from eight different countries met to discuss the ongoing battle to end ticket scalping across Europe.

In an update to the organization’s official position, members agreed that resale should only take place via platforms that have been approved by the event promoter, with newly barcoded tickets then reissued to buyers.

That’s in addition to the position FEAT has held since its formation in 2019, that all resale should take place at face value only.

An interesting figure that came out of today’s AGM is, that across 2025, FEAT members have reported 275 illegal resale listings using the EU’s Digital Services Act, comprising nearly 1,000 tickets.

Of these reports, not a single response was received from the unauthorized websites – representing a further contravention of the DSA.

Members agreed to continue gathering evidence of DSA infringements and to lobby the EU for better enforcement, with stricter requirements for takedowns and faster escalations.

Founding directors of FEAT Neo Sala (CEO of Doctor Music, who kindly hosted this year’s AGM) and Scumeck Sabottka (CEO of MCT-Agentur) said: “In FEAT’s sixth year of being established, it’s great to see such a good representation at our AGM, together with agreement on an updated position of promoter-approved resale only. Unauthorised websites continue to list hundreds of tickets for resale every day, ripping off tens of thousands of consumers each year across Europe. We have our eye on you.”

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