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Twitter Good For Something
Fearing is the guitarist for Blackie & The Rodeo Kings, and he was returning from England when the airline lost his precious Manszer guitar – for two days. He had traveled from London to Halifax, Nova Scotia, and was at the luggage carousel when he got a sinking feeling.
“You wait and wait and wait and gradually you see you’re one of the last people standing at the conveyor belt,” he told CBC News. “And the conveyor belt stops and you know you’re in trouble.”
Fearing attempted to endure Air Canada’s automated system but got nowhere. He also talked to local airline officials, but that didn’t help either, he said.
Finally, he began tweeting about his troubles Aug. 28, and his Twitter followers inundated Air Canada’s Twitter account with their pleas.
“People are rallying to help me and it’s humbling, but if I’m Joe Blow you don’t have this kind of resources and you’re dealing with Delhi,” he said.
Within minutes of speaking with CBC News, a baggage specialist called him to tell him the guitar was recovered. Air Canada has yet to say where it went in the first place, according to CBC News.
“I know it’s in a good case and they’ve found it now so that to me is a huge thing, whether it takes 24 hours to get here now or not, I can wait another day.”
(We’ve included many of the tweets below)
Of course, this harkens back to Dave Carroll’s famed online battle with United ….
And he’s not the only musician to write a song about this kind of problem. Loudon Wainwright III has one, and it deserves its own share of attention.
Here are some of the tweets:
Still no word from @AirCanada about my missing @ManzerGuitars However CBC @Mainstreethfx has invited me to talk on air 2morrow.Thnx 4 all RT
— Stephen Fearing (@StephenFearing) August 28, 2014
The guitar @aircanada has LOST (“delayed luggage” my arse) is my precious Manzer. If you feel my pain, please RT
— Stephen Fearing (@StephenFearing) August 27, 2014
Dear Twitterites. Sincerely appreciate you rallying, putting pressure on @AirCanada it has gotten their attention if not my guitar (yet) xo
— Stephen Fearing (@StephenFearing) August 28, 2014
Direct quote from @AirCanada “we’re still looking for it”. The wording does not fill me with hope. The fact that they are tweeting me does.
— Stephen Fearing (@StephenFearing) August 28, 2014
I got a call from @AirCanada this AM. To say “no further update” on my lost @ManzerGuitars Social media is helping but #stillmissing
— Stephen Fearing (@StephenFearing) August 28, 2014
Tweet from @AirCanada “Baggage Agents working hard…patience appreciated etc” = as empty as the message on their voicemail. #stillmissing
— Stephen Fearing (@StephenFearing) August 28, 2014
3pm AST interview confirmed with CBC @Mainstreethfx re: @aircanada losing my @ManzerGuitars listen in & pls RT @SG_Milligan @matt_andersen
— Stephen Fearing (@StephenFearing) August 28, 2014
Just about to go live with @Mainstreethfx to discuss @AirCanada losing my @ManzerGuitars @cbcradio
— Stephen Fearing (@StephenFearing) August 28, 2014
THEY FOUND IT!!! @aircanada have contacted me to let me know my guitar will arr. in Hfx tomorrow. Will post full report on FB tomorrow. Ta!
— Stephen Fearing (@StephenFearing) August 28, 2014
Result!! @AirCanada found my @ManzerGuitars see my FB blog tomorrow for details. Mostly though THANKS 2 YOU. #SmallVictories xoxoxo
— Stephen Fearing (@StephenFearing) August 28, 2014