C3 Thieves Get Server, Data

The June 20 theft was promptly reported to police, and letters with C3 Presents letterhead were sent by the company to potential victims of the crime, according to the Austin Monitor.

The paper quotes the letter saying the data compromise may be limited to “C3’s present and former employees, independent contractors, and other such parties” and includes information such as “names, addresses, phone numbers, dates of birth, Social Security numbers, driver’s licenses, government IDs, band routing information, credit/debit card information and passwords, position and salary pay information of C3 present and former employees and independent contractors.”

The letter says the company took “immediate and significant steps to prevent a recurrence of this possible breach of security” including “stepping up encryption and purging of old data, and increasing physical security around server equipment,” according to the paper.

C3 Presents spokeswoman Sandee Fenton confirmed the theft to Pollstar via email.

“C3 Presents did encounter a small security breach involving the theft of C3’s internal server in June,” she said. “It is believed that physical equipment was the target given its value, not the information stored on the server. C3’s response was swift and thorough, with no known reports of identity theft to date.

“The breach affected only present and former employees, independent contractors, and some third parties. This does not affect any ticket holders who purchased tickets for C3 events through Front Gate Tickets, nor does it affect anyone who has registered for the Cashless Wristband Program.”