Promoter Apologizes After Tom Jones Power-Out

Tom Jones fans are angry following an abrupt ending to a gig at Alnwick Castle in Northumberland, England, Aug. 8 when a generator failed for a second time. 

Photo: AP Photo / MTI, Csaba Krizsan
Gyor Summer Festival, Budapest, Hungary

“Unfortunately, during Sir Tom Jones’s performance last night at Alnwick Castle, there was an issue with the generator power supply which meant that the concert finished abruptly,” Neil Winterbottom of promoter Loose Cannon Events said in a statement.

“I wish to make it clear that this situation is not associated with the artist or his management team or Alnwick Castle.

“Loose Cannon Events employed an established company to supply the power generators and who are well-versed in supplying power to large events of this scale and we are investigating the incident,” Winterbottom added, saying all enquiries should be sent to [email protected]. The Belfast Telegraph published numerous online complaints, including claims of a birthday being ruined and one saying, “The children at the local infant school would’ve made a better job of organising the event!”

Berwick MP Anne-Marie Trevelyan was the crowd, and says she plans to write Loose Cannon Events asking for a refund.

“Like everyone else, we were really looking forward to this event, in a fantastic setting with a major international star, and it is extremely disappointing that it was abandoned half way,” Trevelyan reportedly said. “I will be writing to the event organisers, Loose Cannon Events, to ask that they provide an appropriate level of compensation to people who had all paid upward of £45 for their tickets alone and were left very disappointed.”

 Tickets cost £45. It was unclear at press time if a refund was planned.