Oversold And Foreclosed

Angry fans are getting refunds and an apology from a Texas music venue that allegedly oversold tickets to a July 9 Chris Young concert – shortly after filing for bankruptcy protection and two days before filing a statement that it is almost $10 million in debt.

Some fans who bought tickets in advance for the show were unable to enter the 5,772-capacity  in San Antonio, finding themselves standing in line for as much as an hour as they watched employees continue to sell tickets at the door, according to KENS-TV.

“If you reached maximum capacity, I don’t think you should be selling tickets knowing that people have bought these like months ago, weeks ago,” Lauren Ramirez told KENS. “It wasn’t fair for the people who got in that day and they bought tickets that day.” Cowboys Dancehall responded to frustrated ticketholders on its Facebook page and offered refunds.

“We sincerely apologize for any inconvenience our guests experienced last night. If you were unable to get in the Chris Young show last night, please send us a direct message with your name, phone number and email for a full refund. We appreciate your patience and understanding,” the post read.

Complicating matters, the venue filed for bankruptcy protection in June, according to the San Antonio Express News, to delay a foreclosure sale on the $5.3 million, 16.6-acre property.

The venue was reportedly listed for sale July 5, KENS reports. The venue still has shows posted on its website calendar through January and Cowboys Dancehall’s Facebook page has since announced ticket onsales. Calls to Cowboys Dancehall for comment were not returned.