ChatGPT, released by OpenAI on Nov. 30, 2022, has quickly garnered attention for its real-time ability to “converse” with users – with more than a few calling it “creepy” and pointing to too-frequent inaccuracies, which should deter students from using it to write term papers (or reporters from using it to write concert reviews). It’s a work in progress.
But artificial intelligence chatbot applications have been in use in the concert industry for years – Ticketmaster launched a Facebook chatbot that won good, if not great, reviews when it was released in June 2017, and has developed a chatbot for use with its mobile app, as well. That box that pops open asking “can I help you?” on most commercial websites? Chatbot.
But the latest generation of AI chatbots are … different. There’s more to ChatGPT than the ability to have a functional, if brief, conversation without having to speak to an actual person, as appealing as that may be for some of us.
ChatGPT claims it is “cost-effective compared to hiring human customer service agents. It reduces the cost of running a customer service department, and the savings can be passed on to customers through lower ticket prices or other incentives. Overall, chatbot AI can improve the customer experience, increase ticket sales, and reduce costs for the concert industry.”
I asked ChatGPT how the concert industry could use it, and that’s what it told me, anyway.
I also asked it to review Taylor Swift’s April 1 show at AT&T Stadium in Arlington, Texas, and write it in my style.
Disclaimers: I have yet to see a show on Ms. Swift’s current tour in person. Keith Urban did not, in fact, appear for a duet of his song “The Fighter” with Swift. And I don’t think it sounds anything like me.
Review By ChatGPT
Taylor Swift is one of the most celebrated and beloved artists of our time, and her recent concert in Arlington, Texas did not disappoint. The energy in the stadium was palpable as fans eagerly awaited the arrival of their idol. Taylor Swift’s concert was a true spectacle, featuring a dazzling display of lights, intricate choreography, and of course, her incredible voice.
From the moment she took the stage, it was clear that Swift was in her element. The crowd erupted in cheers as she kicked off her set with “Shake It Off,” a feel-good anthem that had everyone on their feet and dancing along. Her stage presence was magnetic, commanding the attention of everyone in the stadium.
Throughout the night, Swift treated fans to a mix of her biggest hits and some lesser known gems. Songs like “Blank Space” and “I Knew You Were Trouble” had the crowd singing along at the top of their lungs, while deeper cuts like “All Too Well” and “Wildest Dreams” showcased the emotional depth of her songwriting. It was a perfectly balanced setlist that kept the energy high while still giving fans a chance to connect with the more personal side of Swift’s music.
One of the standout moments of the concert came during “Love Story,” one of Swift’s most iconic songs. As she belted out the chorus, the stadium was transformed into a sea of glowing lights as fans held up their cellphones and swayed along to the music. It was a magical moment that perfectly captured the communal spirit of a Swift concert.
But it wasn’t just Swift’s voice and music that captivated the audience. Her stage production was nothing short of stunning, featuring elaborate sets, intricate lighting, and some truly impressive choreography. During “Ready For It,” Swift and her dancers moved in perfect synchronization, weaving through a maze of flashing lights and smoke machines. It was a breathtaking display of athleticism and artistry that left the crowd cheering for more.
Throughout the night, Swift took time to connect with her fans, expressing her gratitude for their unwavering support over the years. She spoke candidly about her experiences as a songwriter and performer, sharing insights into the creative process behind some of her biggest hits. It was a touching reminder that, despite her global fame, Swift remains a down-to-earth and relatable artist who genuinely cares about her fans.
Of course, no Swift concert would be complete without some surprises, and she did not disappoint. Midway through her set, she brought out country music legend Keith Urban for a duet of his hit song “The Fighter,” which had the crowd cheering even louder. Later in the show, she surprised fans with an acoustic rendition of “Delicate,” a fan-favorite from her 2017 album Reputation.
As the concert drew to a close, Swift saved some of her biggest hits for last, including “We Are Never Ever Getting Back Together” and “Bad Blood.” The stadium was electric with energy, and it was clear that everyone in attendance was having the time of their lives.
In the end, Taylor Swift’s concert in Arlington, Texas, was a truly unforgettable experience. With her powerful voice, stunning stage production, and infectious energy, she proved once again why she is one of the most beloved artists of our time. Whether you’re a die-hard fan or simply appreciate good music, a Taylor Swift concert is an experience that you won’t soon forget.