Eventbrite Refunding Roxodus Ticketholders: Canadian Fest Was To Feature Aerosmith, Kid Rock, Nickelback



After organizers canceled the Roxodus Music Festival citing weather problems just a week before the July 11-15 concert at Edenvale Airport in Stayner, Ontario, ticketing platform Eventbrite has said it is stepping in to refund ticketholders “while we continue to aggressively pursue the return of funds from the festival’s creators.”

The event was to feature Aerosmith, Kid Rock, Nickelback, Lynyrd Skynrd, Alice Cooper, Cheap Trick, Collective Soul, Matthew Good, Peter Frampton, Billy Idol and many others. 
MF Live, organizers of the first-year event, blamed weather in a July 3 statement that reads, “During the past couple of months, our venue at Edenvale Airport has battled tremendous rainy weather that has impacted our ability to produce the festival. It is with a heavy heart that we announce the cancellation of the Roxodus Music Festival this year. Our team has worked tirelessly to find a solution in which the show can go on but unfortunately, we could not make it happen this year. 
“Our dream of producing a ‘once in a lifetime experience’ has been put on hold as we take the much-needed time to nurture our venue into a premier landmark in Ontario. We sincerely thank all of the artists, sponsors, partners, and neighbors who have supported us from the very beginning. The embrace from our community has meant the world to us and we hope to one day see our dream come to life.”
The statement adds that “We are looking at all the options. We appreciate your patience.”
Fab Loranger, head of MF Live, has since told Canada’s Global News that the company has incurred losses of “millions” and blames a former partner named Mike Dunphy, who says ticket sales were poor.
Meanwhile, Eventbrite says it will transfer funds immediately.
“After multiple attempts to communicate and secure funds back from the Roxodus organizers, they have provided no indication that they will be issuing refunds to ticket holders,” Eventbrite says in a statement. “We believe attendees deserve to get their money back now, so we have set up an Eventbrite-funded Fan Relief Program to make all Roxodus ticket holders whole while we continue to aggressively pursue the return of funds from the festival’s creators.  If you purchased a ticket to Roxodus on Eventbrite, there is no action necessary on your end. We are transferring funds back to you immediately and you can expect to see them reflected on your credit card or bank statement within seven business days.”
Pollstar has reached out to MF Live for comment.