Churning Them Out At Ticket Factory

Business is booming so much for Birmingham-based The Ticket Factory that it’s bolstering its business development department and looking to expand.

The company, which grew from being the official box office for the city’s National Indoor Arena, LG Arena and National Exhibition Centre, has appointed TTF assistant general manager Peter Monks to take over as commercial director, taking overall responsibility for new business growth and development.

Monks has been with the NEC Group for 14 years, starting his career at the International Convention Centre (ICC) Birmingham in 1998. Earlier this year he was awarded “2012 Outstanding Ticketing Professional” at the annual International Ticketing Association (INTIX) Conference in San Antonio, Texas.

The restructuring of TTF’s commercial team will also involve recruiting a new business development manager and a business development exec.

TTF general manager Will Quekett says he’s looking for people with contacts and expertise in “commercial sport, music and theatre in particular.”

TTF has grown to the point it now shifts more than 2.5 million tickets per year for a variety of comedy, concerts, sporting events, exhibitions and theatre shows throughout the UK. It has doubled its turnover in the last three years.

The company also operates Bookings Direct – the national ticketing agent for 3A Entertainment – which promotes such artists as Kylie, Eric Clapton, World Wrestling Entertainment and “X Factor,” and was the sole ticket agent for the Queen’s Diamond Jubilee Pageant in the grounds of Windsor Castle.