Hackers Allege Ticketmaster Breach

Hacker stealing passwords and identity, computer crime
Illustration by Boonchai Wedmakawand/Getty Images

A group of hackers claims it accessed personal information of more than 560 million Ticketmaster customers and is selling it for $500,000 in a dark web forum.

The ShinyHunters hacking consortium said in an online forum that the stolen data includes the names, addresses and phone numbers of Ticketmaster customers. In addition, it includes order history and partial payment details, including credit card expiration dates and the last four digits of card numbers.

Neither Ticketmaster nor its parent company Live Nation have commented on the alleged breach, which has not been verified independently.

The Australian government, however, has acknowledged “a cyber incident impacting Ticketmaster” and is investigating.

“The National Office of Cyber Security is engaging with Ticketmaster to understand the incident,” the Australia Home Affairs Department said in a statement.

The United States Embassy in Canberra said the FBI has offered assistance to its Australian counterparts.

ShinyHunters came to prominence in 2020 and 2021 with breaches of, among others, AT&T Wireless, PlutoTV, Microsoft and a number of educational apps and game apps targeted at children. 

In January, French programmer Sébastien Raoult, who has ties to the group, was sentenced to three years in prison and ordered to pay $5 million by a federal court in Washington state.